Bilingual Surgery Scheduler - Patient Care & Appointments

Emanate Health; West Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health in West Covina, CA is seeking a scheduling specialist to coordinate surgeries and clinic appointments. You will provide documentation support, improve communications, and assist in coordinating patient care across our clinics.

Required qualifications include a high school diploma or equivalent, bilingual Spanish, and at least one year of experience with a multi-line telephone system. Strong customer service, grammar, and computer skills are essential, with medical terminology

Qualifications

• High School diploma or equivalent preferred.
• Bilingual in Spanish required.
• Minimum of one year experience with a multi-line telephone system.
• Customer service skills required for responding to patients, families, physicians and staff.
• Ability to transcribe and relay accurate messages.
• Knowledge of grammar, punctuation and style.
• Computer skills required; clinic experience preferred.
• Medical terminology preferred.
• Delivering world-class health care one patient at a time.

Responsibilities

• Provide scheduling for surgeries or appointments at the clinics.
• Provide documentation support and communications enhancements.
• Support activities in coordinating patient care.

Skills

Customer service

Bilingual Spanish

Phone system skills

Communication

Transcription

Computer skills

Medical terminology

Scheduling

Education

High school diploma or equivalent

Tools

Multi-line telephone system

Job description

Emanate Health in West Covina, CA is seeking a scheduling specialist to coordinate surgeries and clinic appointments. You will provide documentation support, improve communications, and assist in coordinating patient care across our clinics.

Required qualifications include a high school diploma or equivalent, bilingual Spanish, and at least one year of experience with a multi-line telephone system. Strong customer service, grammar, and computer skills are essential, with medical terminology