Bilingual Surgery Scheduler & Care Coordinator

Emanate Health; West Covina (CA); Vor Ort; USD 32.000 - 47.000; Vollzeit

Zusammenfassung

Emanate Health is seeking an organized scheduler to arrange surgeries and clinic appointments, ensuring accurate messages and smooth patient communications. This role supports documentation and coordination of care across clinics.

The ideal candidate communicates well in Spanish, delivers courteous service, and maintains careful records. High school diploma, 1 year of call-center or clinic experience, and medical terminology familiarity are preferred.

Qualifikationen

• Minimum Education Requirement: High School Diploma or equivalent preferred.
• Bilingual in Spanish required.
• Minimum Experience Requirement: Minimum of one year experience with a multi-line telephone system.
• Customer service skills required for responding appropriately to patients, families, physicians and agency staff.
• Ability to transcribe and relay accurate messages on a timely basis.
• Knowledge of grammar usage, punctuation and style.
• Computer skills required.
• Clinic experience preferred.
• Medical terminology preferred.
• Excellent customer service skills required.

Aufgaben

• Schedule surgeries or appointments at the appropriate clinics.
• Provide documentation support and communications enhancements.
• Support activities to maintain coordination of patient care.

Kenntnisse

Bilingual Spanish

Customer service

Communication

Transcription

Grammar & punctuation

Computer skills

Medical terminology

Clinic experience

Ausbildung

High School Diploma or equivalent

Tools

Multi-line telephone system

Jobbeschreibung

Emanate Health is seeking an organized scheduler to arrange surgeries and clinic appointments, ensuring accurate messages and smooth patient communications. This role supports documentation and coordination of care across clinics.

The ideal candidate communicates well in Spanish, delivers courteous service, and maintains careful records. High school diploma, 1 year of call-center or clinic experience, and medical terminology familiarity are preferred.