Patient Care Representative

Sentara Healthcare Inc; Hampton, Northern (VA, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Sentara Rheumatology Specialists in Hampton, VA is seeking a full-time Patient Care Representative to support patient registration, check-in/check-out, co-pays, scheduling, and records requests.

You will greet visitors, answer calls, and ensure smooth front-desk operations in a welcoming healthcare setting.

Qualifications

• High School Diploma required.
• Customer service experience preferred.

Responsibilities

• Register new and current patients at the site.
• Handle check-in and check-out including co-pays.
• Schedule appointments and request medical records.
• Answer phone calls and greet patients and visitors.

Skills

Customer service

Education

High School Diploma

Job description

Sentara Rheumatology Specialists

is now hiring a full-time Patient Care Representative in Hampton, VA!

Hours

Monday - Thursday 8:00AM - 5:00PM

Friday 7:30AM - 4:30PM

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Keywords

Patient Care Representative, Talroo-Allied Health, Medical Office