Patient Service Representative (2934) - Hampton

TPMG; Hampton (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Hampton, VA, seeks a Qualified Patient Service Representative to manage appointment scheduling and patient assistance. The ideal candidate will demonstrate excellent customer service skills and knowledge of medical office procedures. Responsibilities include checking in/out patients, verifying insurance, and collecting copays. A high school diploma is required, along with a focus on attention to detail. Competitive pay starts at $15 per hour, offering an opportunity to join a diverse healthcare team.

Qualifications

• Knowledge of medical terminology and office procedures.
• Ability to communicate effectively and professionally.
• One year of experience in a medical environment is preferred.

Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in and out patients for appointments.
• Greeting and assisting patients and other customers.

Skills

Customer service skills

Knowledge of computer systems

Insurance Verification

Attention to detail

Education

High school diploma or equivalent

Tools

Nextgen

Job description

Location: Hampton, VA

Job Id:2934

# of Openings:1

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Hampton locations!

Competitive Pay Starting at $15/ hr!

Major Duties and Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.

Knowledge, Skills and Abilities

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.

EDUCATION/TRAINING/REQUIREMENTS

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.