Patient Care Representative

Sentara Health; Hampton (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Paid Time Off

Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Life Insurance

Retirement Plan with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Job summary

Sentara Rheumatology Specialists in Hampton, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/out, co-pay collection, appointment scheduling, and records requests. You will answer calls and warmly greet patients and visitors at the site.

Requirements include a High School Diploma; customer service experience is preferred. The position offers competitive compensation and comprehensive benefits as part of Sentara Health.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register new and current patients at the site.
• Complete check-in and check-out functions, including collection of co-pays.
• Schedule appointments and manage requests for medical records.
• Answer telephone calls and greet patients and visitors with a smile.

Skills

Customer Service

Phone Etiquette

Education

High School Diploma

Job description

Overview:

Hampton, VA!

Hours

Monday - Thursday 8:00AM - 5:00PM

City/State

Hampton, VA

Work Shift

First (Days)

Overview

Sentara Rheumatology Specialists is now hiring a full-time Patient Care Representative in Hampton, VA!

Hours

Monday - Thursday 8:00AM - 5:00PM

Friday 7:30AM - 4:30PM

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down – $10,000


• Pet Insurance


• Legal Resources Plan


• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.