Patient Care Coordinator — Day Shift (Hampton, VA)

Sentara Health; Hampton (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Paid Time Off

Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Life Insurance

Retirement Plan with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Job summary

Sentara Rheumatology Specialists in Hampton, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/out, co-pay collection, appointment scheduling, and records requests. You will answer calls and warmly greet patients and visitors at the site.

Requirements include a High School Diploma; customer service experience is preferred. The position offers competitive compensation and comprehensive benefits as part of Sentara Health.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register new and current patients at the site.
• Complete check-in and check-out functions, including collection of co-pays.
• Schedule appointments and manage requests for medical records.
• Answer telephone calls and greet patients and visitors with a smile.

Skills

Customer Service

Phone Etiquette

Education

High School Diploma

Job description

Sentara Rheumatology Specialists in Hampton, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/out, co-pay collection, appointment scheduling, and records requests. You will answer calls and warmly greet patients and visitors at the site.

Requirements include a High School Diploma; customer service experience is preferred. The position offers competitive compensation and comprehensive benefits as part of Sentara Health.