Patient Care Representative

Sentara Health; Charlottesville (IN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Match

Paid Time Off

Parental Leave

Family Caregiver Leave

Backup Care

Disability Insurance

Life Insurance

Tuition Assistance

Student Debt Assistance

Pet Insurance

Legal Resources

Bonus Opportunity

Job summary

Sentara Health in Charlottesville, VA is hiring a full-time Patient Care Representative to manage patient registration at the site. Primary duties include check-in/check-out, collecting co-pays, scheduling appointments, and requesting medical records. You will also greet patients and callers with a smile.

The position offers a Monday–Friday daytime shift with market-competitive compensation and benefits.

Qualifications

• High School Diploma required.
• Customer service experience preferred.

Responsibilities

• Handle registration process for new and current patients at the site.
• Complete check-in and check-out functions, including co-pays.
• Schedule appointments and requests for medical records.
• Answer telephone calls and greet patients and visitors warmly.

Skills

Customer Service

Education

High School Diploma

Job description

Overview:

Charlottesville, VA!

Hours

Monday - Friday 8:00AM - 5:00PM

City/State

Charlottesville, VA

Work Shift

First (Days)

Overview

Sentara Cardiology Specialists is now hiring a full-time Patient Care Representative in Charlottesville, VA!

Hours

Monday - Friday 8:00AM - 5:00PM

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.