Patient Care Operations Specialist

AdaptHealth LLC; Shallotte (NC); Hybrid; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401(k) with company match

Paid time off

Stock Purchase Plan

Parental Leave

Disability Insurance

Flexible Spending Accounts

Teledoc access

Identity Theft Protection

Zusammenfassung

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence in home medical equipment services. You will help optimize workflows, review insurance verifications, authorizations, and order accuracy, and navigate EMR systems to maintain precise patient data.

The role emphasizes cross-functional collaboration, adherence to payer guidelines, ongoing training, and contributing to process improvements to meet quality metrics while handling multiple

Qualifikationen

• One year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is a plus but not required.

Aufgaben

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Kenntnisse

Communication skills

Analytical thinking

Problem solving

Attention to detail

Multi-tasking

MS Office proficiency

Healthcare IT systems

Independent worker

Ausbildung

High School Diploma

Associate’s degree / Healthcare Admin / Business Admin

Tools

Microsoft Office

Healthcare systems

Jobbeschreibung

AdaptHealth LLC is seeking an Operations Specialist to support patient care and drive operational excellence in home medical equipment services. You will help optimize workflows, review insurance verifications, authorizations, and order accuracy, and navigate EMR systems to maintain precise patient data.

The role emphasizes cross-functional collaboration, adherence to payer guidelines, ongoing training, and contributing to process improvements to meet quality metrics while handling multiple