Patient Care Operations Specialist

AdaptHealth, LLC; Chico (CA); Híbrido; USD 48.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Descripción de la vacante

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on process improvements, documentation review, and navigating EMR systems to ensure accuracy and compliance.

You will work with cross-functional teams to resolve issues, educate patients, and help deliver home medical equipment in a compliant manner. A driving role requires a valid license and the ability to handle multiple priorities.

Formación

• High school diploma or higher in healthcare admin, business, or related field.
• One year of related work experience required.
• Experience in healthcare, pharmacy, or Medicare environments is a plus.

Responsabilidades

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance
• Meet quality and performance metrics while managing multiple priorities
• Deliver, set up, and educate patients on home medical equipment as needed
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Safely operate company vehicles for equipment delivery
• Perform other duties as assigned

Conocimientos

Verbal and written communication

Multi-tasking

Analytical thinking

Educación

High School Diploma or Associate’s degree in Healthcare Admin / Business Admin

Herramientas

EMR systems

Microsoft Office

Descripción del empleo

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on process improvements, documentation review, and navigating EMR systems to ensure accuracy and compliance.

You will work with cross-functional teams to resolve issues, educate patients, and help deliver home medical equipment in a compliant manner. A driving role requires a valid license and the ability to handle multiple priorities.