Patient Care Operations Specialist

AdaptHealth, LLC; Grand Island (NE); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental Leave

Job summary

AdaptHealth is hiring an Operations Specialist to support patient care and operational excellence in our home medical equipment services. You will drive process improvements, coordinate with teams, and ensure accurate documentation and payer compliance.

The role emphasizes workflow optimization, data entry in EMR systems, and collaboration with leadership to resolve issues and improve performance. A relevant healthcare background and strong communication skills are preferred.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s/related degree.
• Experience in admin, clerical, insurance, billing, claims, call center, or customer service preferred.
• Healthcare org experience is a plus.
• Strong verbal and written communication; detail-oriented.

Responsibilities

• Support regional operations through workflow improvements and training.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows, identify errors, implement efficiency improvements.
• Collaborate with teams to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines and HIPAA compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance performance.
• Meet quality and performance metrics while managing priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Verbal communication

Written communication

Multi-tasking

Computer literacy

Education

High School Diploma

Associate’s degree or related

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is hiring an Operations Specialist to support patient care and operational excellence in our home medical equipment services. You will drive process improvements, coordinate with teams, and ensure accurate documentation and payer compliance.

The role emphasizes workflow optimization, data entry in EMR systems, and collaboration with leadership to resolve issues and improve performance. A relevant healthcare background and strong communication skills are preferred.