Healthcare Operations Specialist

AdaptHealth, LLC; Washington; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off and holidays

Life and AD&D Insurance

Flexible Spending Accounts (FSA/HSA)

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, processing documentation, and navigating EMR systems to ensure accuracy and compliance.

You will collaborate with teams, learn payer guidelines, and contribute to training, onboarding, and cross-functional support while meeting quality metrics and managing multiple priorities.

Qualifications

• High School Diploma or equivalent with an associate degree in Healthcare Administration or Business Administration.
• One year of relatable work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure HIPAA, PPE, and infection control standards.
• Safely operate company vehicles for equipment delivery.
• Perform other duties as assigned.

Skills

Verbal and written communication

Analytical thinking

Attention to detail

Decision making

Multitasking

Independent working

Education

High School Diploma

Associate's degree in Healthcare Administration or Business Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on improving workflows, processing documentation, and navigating EMR systems to ensure accuracy and compliance.

You will collaborate with teams, learn payer guidelines, and contribute to training, onboarding, and cross-functional support while meeting quality metrics and managing multiple priorities.