Operations Specialist - Patient Care & Process Improvement

AdaptHealth, LLC; Conway (SC); Híbrido; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSA/HSA

Teledoc access

Resumo da oferta

AdaptHealth, LLC is hiring an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage patient data across EMR systems while coordinating with clinical and support teams.

The role emphasizes accuracy, regulatory compliance, and delivering high-quality service while managing multiple priorities. A valid driver’s license and healthcare office experience are preferred.

Qualificações

• High School Diploma or Associate degree required.
• Valid, unrestricted driver’s license.
• 1 year of related work experience.
• Healthcare admin, billing, call center, or customer service experience preferred.

Responsabilidades

• Support regional operations through workflow improvement and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows to identify errors and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross‑functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.

Conhecimentos

Communication skills

Multi-tasking

Analytical skills

Independent worker

Microsoft Office

EMR systems

Problem solving

Formação académica

High School Diploma

Associate’s degree in Healthcare Administration or related field

Ferramentas

EMR systems

Microsoft Office

Descrição da oferta de emprego

AdaptHealth, LLC is hiring an Operations Specialist to support patient care and drive operational excellence. You will improve workflows, verify insurance, and manage patient data across EMR systems while coordinating with clinical and support teams.

The role emphasizes accuracy, regulatory compliance, and delivering high-quality service while managing multiple priorities. A valid driver’s license and healthcare office experience are preferred.