Patient Care Navigator — Scheduling & Coordination

Internal Medicine Associates LLC; Anchorage (AK); On-site; USD 42,000 - 52,000; Full time

Job summary

Internal Medicine Associates LLC in Anchorage, AK seeks a Patient Care Coordinator to manage scheduling, patient contact, and care coordination. You will handle referrals, preoperative information, and insurance authorizations while maintaining accurate records and delivering courteous patient service.

The role requires strong communication, data entry skills, and familiarity with CPT/ICD-10 coding, in a busy medical office environment.

Qualifications

• High school diploma or GED is required.
• Two years of admin/clerical experience in a medical office preferred, including insurance preauthorization and patient collections.
• Knowledge of CPT and ICD-10 coding.
• Proficiency with office software and data entry.
• Ability to type ~45 WPM and use MS Office applications.

Responsibilities

• Coordinate and schedule procedures, new patients, and follow-up appointments.
• Interact with patients, physicians, and staff to provide timely information.
• Triage referrals with accurate documentation and obtain needed materials.
• Coordinate insurance requirements, preoperative information, and authorization processes.
• Maintain patient records in a confidential manner in compliance with HIPAA.

Skills

Written communication

Verbal communication

Phone triage

Customer service

Data entry

Insurance knowledge

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Email

Office software

Job description

Internal Medicine Associates LLC in Anchorage, AK seeks a Patient Care Coordinator to manage scheduling, patient contact, and care coordination. You will handle referrals, preoperative information, and insurance authorizations while maintaining accurate records and delivering courteous patient service.

The role requires strong communication, data entry skills, and familiarity with CPT/ICD-10 coding, in a busy medical office environment.