Patient Care Navigator - Scheduling & Coordination

Foundation Health; Fairbanks (AK); On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Medical, vision, dental

401k with employer match

Onsite gym

Wellness programs

Discount programs

Tuition assistance

Student loan forgiveness

Learning Center (childcare services)

Job summary

Foundation Health is seeking a Patient Care Coordinator in Fairbanks, AK to support patients and the clinical team by coordinating appointments, communicating clearly, and navigating coverage details. You will be the primary contact for patients and providers, ensuring a smooth, organized experience across the care continuum.

The role emphasizes accurate data entry into EMR, verification of insurance, scheduling, and proactive problem resolution, with a focus on compassionate patient service.

Qualifications

• High school diploma/GED or equivalent
• 3+ years in hospital or medical office
• Strong communication and organizational skills
• Ability to work independently with good judgment
• Knowledge of payer contracts and confidentiality

Responsibilities

• Handle patient intake and pre-registration
• Obtain insurance information and authorizations
• Document in patient records system for reimbursement
• Schedule appointments, tests, and surgeries
• Coordinate with billing and providers to resolve issues
• Assist with maintaining records and compliance

Skills

Communication

Scheduling

Insurance verification

Medical terminology

Customer service

Education

High school diploma or GED

Tools

EMR software

Hospital software

Microsoft Office

Job description

Foundation Health is seeking a Patient Care Coordinator in Fairbanks, AK to support patients and the clinical team by coordinating appointments, communicating clearly, and navigating coverage details. You will be the primary contact for patients and providers, ensuring a smooth, organized experience across the care continuum.

The role emphasizes accurate data entry into EMR, verification of insurance, scheduling, and proactive problem resolution, with a focus on compassionate patient service.