Medical Office Care Coordinator

Internal Medicine Associates LLC; Girdwood (AK); On-site; USD 42,000 - 60,000; Full time

Job summary

Internal Medicine Associates LLC in Anchorage, AK is seeking a Patient Care Coordinator to support scheduling, referrals, and preoperative coordination. You will manage multi-line phone triage, obtain authorizations, and ensure accurate patient records and HIPAA compliance.

Responsibilities include coordinating procedures, reviewing referrals, and guiding patients through preoperative requirements while maintaining a courteous, patient-centered approach in a fast-paced medical office.

Qualifications

• Requires high school diploma or GED and 2+ years of medical office admin experience.
• Experience with insurance preauthorization and patient collections preferred.
• Knowledge of clinic policies, medical terminology, CPT/ICD-10 coding.
• Proficient with standard computer software and documentation.

Responsibilities

• Coordinate and schedule procedures, new patient, and follow-up appointments.
• Answer multi-line phone system and route messages.
• Obtain authorizations for procedures from insurance companies.
• Maintain patient records, ensure HIPAA compliance, and accurate documentation.

Skills

Office equipment handling

Filing/papers handling

Phone triage

Written/verbal communication

Insurance information gathering

Insurance issue troubleshooting

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

EMR systems

Job description

Internal Medicine Associates LLC in Anchorage, AK is seeking a Patient Care Coordinator to support scheduling, referrals, and preoperative coordination. You will manage multi-line phone triage, obtain authorizations, and ensure accurate patient records and HIPAA compliance.

Responsibilities include coordinating procedures, reviewing referrals, and guiding patients through preoperative requirements while maintaining a courteous, patient-centered approach in a fast-paced medical office.