Patient Care & Scheduling Specialist

Internal Medicine Associates LLC; Palmer (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Internal Medicine Associates LLC in Alaska seeks a Patient Care Coordinator to schedule appointments and procedures, coordinate with patients and providers, and manage referrals and preauthorization processes.

You will handle multi-line phone calls, maintain patient records securely and timely, and ensure patients receive accurate preoperative and financial information throughout the care pathway.

Qualifications

• High school diploma or GED required.
• Minimum two years of medical office administration experience.
• Experience with insurance preauthorization and patient collections preferred.
• Knowledge of CPT and ICD-10 coding.

Responsibilities

• Coordinate and schedule procedures, new patient, and follow-up appointments.
• Interact with patients, physicians and staff with accurate, timely information.
• Review and triage referrals with documentation and deadlines.
• Obtain authorization for procedures from insurance companies.
• Answer calls on a multi-line system and route messages appropriately.
• Maintain confidential patient records and HIPAA compliance.

Skills

Communication

Phone triage

Customer service

Insurance information

Office equipment

Written/verbal communication

Multitasking

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Excel

Email

Internet

PowerPoint

Job description

Internal Medicine Associates LLC in Alaska seeks a Patient Care Coordinator to schedule appointments and procedures, coordinate with patients and providers, and manage referrals and preauthorization processes.

You will handle multi-line phone calls, maintain patient records securely and timely, and ensure patients receive accurate preoperative and financial information throughout the care pathway.