Patient Care Coordinator: Efficient Scheduling & Preauth

Internal Medicine Associates LLC; Big Lake (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

Internal Medicine Associates LLC in Alaska seeks a Patient Care Coordinator to schedule procedures, coordinate with physicians, and manage referrals and preauthorization. You will guide patients through preoperative requirements and ensure accurate medical record handling within HIPAA guidelines.

Responsibilities include answering calls, routing messages, and maintaining orderly patient files while collaborating with clinics and insurers to meet care timelines and health plan requirements.

Qualifications

• High school diploma or GED required.
• Minimum two years administrative assistant experience in a medical office, including insurance preauthorization.
• Familiarity with CPT and ICD-10 coding preferred.

Responsibilities

• Coordinate and schedule procedures, new patient and follow-up appointments per physician guidance.
• Interact with patients, physicians and staff to provide accurate information promptly.
• Obtain insurance authorization for procedures and review preoperative requirements.
• Screen calls, route messages, and manage referral processing with appropriate documentation.
• Maintain confidential records and ensure HIPAA compliance in daily operations.

Skills

Typing 45 wpm

Microsoft Excel

Multi-line phone system

Written and verbal communication

Insurance information gathering

Insurance preauthorization

HIPAA compliance

Medical terminology

Education

High school diploma or GED

Job description

Internal Medicine Associates LLC in Alaska seeks a Patient Care Coordinator to schedule procedures, coordinate with physicians, and manage referrals and preauthorization. You will guide patients through preoperative requirements and ensure accurate medical record handling within HIPAA guidelines.

Responsibilities include answering calls, routing messages, and maintaining orderly patient files while collaborating with clinics and insurers to meet care timelines and health plan requirements.