Patient Care & Scheduling Coordinator

Internal Medicine Associates LLC; Wasilla (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

IMA Patient Care Coordinator role at Internal Medicine Associates LLC in Alaska coordinates patient care across clinics, schedules procedures and manages preoperative requirements, insurance authorizations, and medical records.

You will handle multi-line phone systems, triage requests, liaise with physicians and staff, and ensure timely communications while maintaining HIPAA compliance.

The role emphasizes teamwork, accuracy, and compassionate service in a busy outpatient setting.

Qualifications

• High school diploma or GED required.
• Minimum two years of administrative experience in a medical office, including insurance preauthorization and patient collections.
• Knowledge of CPT and ICD-10 coding.
• Familiarity with clinic policies and medical terminology.

Responsibilities

• Coordinate and schedule procedures and appointments per physician instructions.
• Interact with patients, physicians and staff to provide accurate information.
• Review and triage referrals with documentation and timely responses.
• Direct referrals to the appropriate IMA physician or staff and confirm scheduling preferences.
• Obtain insurance authorization for procedures and inform patients of preoperative requirements.
• Answer and screen calls on a multi-line system and route messages as needed.

Skills

Office equipment proficient

Filing and paperwork

Phone triage

Written and verbal communication

Insurance information handling

Insurance issue troubleshooting

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

IMA Patient Care Coordinator role at Internal Medicine Associates LLC in Alaska coordinates patient care across clinics, schedules procedures and manages preoperative requirements, insurance authorizations, and medical records.

You will handle multi-line phone systems, triage requests, liaise with physicians and staff, and ensure timely communications while maintaining HIPAA compliance.

The role emphasizes teamwork, accuracy, and compassionate service in a busy outpatient setting.