Patient Care Navigator & Front Desk Coordinator

CORE MEDICAL CENTER LLC; Blue Springs (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Free uniforms

Vision insurance

Job summary

Core Medical Center LLC in Blue Springs, MO is seeking a compassionate and organized Patient Care Coordinator to join our growing team. You will be the vital link between patients and their healthcare journey, ensuring a warm, efficient front-office experience and smooth scheduling.

The role requires experience in medical offices, familiarity with EMR/EHR and scheduling software, and a patient-first mindset.

Qualifications

• 1+ years of experience in a medical office or patient-facing role.
• Familiarity with EMR/EHR systems and medical scheduling software.
• Knowledge of insurance verification, prior authorizations, and medical billing basics.
• HIPAA compliance knowledge and commitment to patient confidentiality.
• High school diploma or equivalent; medical administration certification a plus.

Responsibilities

• Greet and check in patients, ensuring a welcoming and efficient front-office experience.
• Schedule and confirm patient appointments, follow-ups, and referrals.
• Verify insurance eligibility, obtain authorizations, and process patient intake documentation.
• Coordinate communication between patients, clinical staff, and providers.
• Maintain accurate and up-to-date patient records within the EMR/EHR system.
• Collect co-pays, explain billing statements, and assist with patient financial inquiries.
• Ensure patient satisfaction by addressing concerns and following up on care plans.

Skills

Communication skills

Multitasking

HIPAA compliance

Patient-focused approach

Education

High school diploma or equivalent

Medical administration certification (plus)

Tools

EMR/EHR systems

Scheduling software

Job description

Core Medical Center LLC in Blue Springs, MO is seeking a compassionate and organized Patient Care Coordinator to join our growing team. You will be the vital link between patients and their healthcare journey, ensuring a warm, efficient front-office experience and smooth scheduling.

The role requires experience in medical offices, familiarity with EMR/EHR and scheduling software, and a patient-first mindset.