Care Coordination Specialist - Patient Services

Jobtome; Round Rock (TX); Vor Ort; USD 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Zusammenfassung

Optum is seeking a Patient Service Representative to support clinic operations in Austin, TX. The role involves patient check-in/check-out, insurance verification, co-pay collection, and appointment scheduling, with duties across front-office functions and medical records management.

The position requires a High School Diploma or GED, 2+ years in a medical setting, and proficiency with Microsoft Office. Applicants should be capable of handling multiple tasks and providing excellent patient

Qualifikationen

• High School Diploma or GED.
• 2+ years of working in a medical environment.
• Intermediate proficiency with Microsoft Office.

Aufgaben

• Greet patients and manage wait times.
• Check-in/check-out, verify insurance, pre-authorizations.
• Collect co-pays/coinsurance and issue receipts.
• Manage cashier box and daily deposits.
• Process walk-ins and schedule appointments.
• Answer phones and take messages.
• Manage medical records and logs.
• Scan and file correspondence; process medical records requests.
• Build effective relationships with patients and staff.
• Perform other related duties as assigned.

Kenntnisse

Microsoft Office

Medical environment experience

Ausbildung

High School Diploma or GED

Tools

EMR systems

ICD-10 / CPT coding

Data entry systems

Medical terminology

Jobbeschreibung

Optum is seeking a Patient Service Representative to support clinic operations in Austin, TX. The role involves patient check-in/check-out, insurance verification, co-pay collection, and appointment scheduling, with duties across front-office functions and medical records management.

The position requires a High School Diploma or GED, 2+ years in a medical setting, and proficiency with Microsoft Office. Applicants should be capable of handling multiple tasks and providing excellent patient