Patient Care Navigator — Front Desk & Scheduling

Jobtome; Leander (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee assistance program

Employee referral bonus

Job summary

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations, register patients, verify insurance, collect payments, and schedule diagnostics and follow-ups. This role requires strong communication, accuracy, and a customer-focused mindset to ensure smooth patient flow.

The position offers a daytime schedule in Austin, TX, with a comprehensive benefits package and opportunities for career development within UnitedHealth Group.

Qualifications

• High School Diploma or GED required.
• 2+ years in a medical environment.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greet patients and manage check-in/check-out tasks, including insurance verification.
• Collect co-pays/coinsurance and process receipts.
• Handle cashier duties and daily deposits per policy.
• Answer phones and schedule appointments; manage medical records and release requests.
• Establish and maintain professional relationships with patients and staff.

Skills

MS Office Proficiency

Education

High School Diploma/GED

Tools

EMR Software

ICD-10 Coding

CPT Coding

Job description

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations, register patients, verify insurance, collect payments, and schedule diagnostics and follow-ups. This role requires strong communication, accuracy, and a customer-focused mindset to ensure smooth patient flow.

The position offers a daytime schedule in Austin, TX, with a comprehensive benefits package and opportunities for career development within UnitedHealth Group.