Patient Care Navigator & Clinic Scheduler

Jobtome; Whitney (NV); Vor Ort; USD 28.000 - 50.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical plan options

Dental & Vision

Life & AD&D Insurance

401(k) & ESPP

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus

Voluntary benefits

Zusammenfassung

Optum in Las Vegas is seeking a Senior Patient Care Coordinator to greet and register patients, manage check-ins, scheduling, and billing tasks.

The role requires strong customer service, accurate data entry, PCI compliance, and coordination with clinical staff; travel to other sites may be required; the clinic operates 24/7.

This position offers a comprehensive benefits package and opportunities for growth.

Qualifikationen

• High School Diploma/GED.
• 3+ years of customer service experience with strong communication both in person and via phone.
• Intermediate level of proficiency in Microsoft Office applications.

Aufgaben

• Provide excellent customer service and resolve complaints.
• Check in patients, capture demographics and PCP, verify eligibility.
• Collect copays, handle cash, enter charges, ensure PCI compliance.
• Route calls and messages; schedule appointments.
• Manage reception area and coordinate with clinical staff for smooth flow.
• Handle referrals and prior authorizations.
• Prepare hospital transfer packets and related calls.
• Maintain records for reporting and regulatory compliance.
• Assist in clinic scheduling and on-call program.
• Serve as super user for clinical applications and billing.
• Assist in interviewing and onboarding.
• Track KPI and help implement new processes.
• Ensure clinic stocked with supplies; order as needed.
• Support audits and safety inspections.
• Travel to other locations as needed.

Kenntnisse

Customer service

Phone communication

Microsoft Office

Attention to detail

Multitasking

Ausbildung

High School Diploma/GED

Jobbeschreibung

Optum in Las Vegas is seeking a Senior Patient Care Coordinator to greet and register patients, manage check-ins, scheduling, and billing tasks.

The role requires strong customer service, accurate data entry, PCI compliance, and coordination with clinical staff; travel to other sites may be required; the clinic operates 24/7.

This position offers a comprehensive benefits package and opportunities for growth.