Patient Care Lead & Scheduling Specialist

Optum; Searchlight Township (NV); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid time off and holidays

Medical, dental and vision insurance

401(k) and stock purchase plan

Education reimbursement

Job summary

Optum in Las Vegas, NV seeks a Senior Patient Care Coordinator to greet, register and assist patients with scheduling and frontline service. You will also handle copays, maintain records, and support clinical staff to ensure smooth patient flow.

Open 24/7 clinic hours with varied shifts; travel to other locations for audits/trainings; strong communication, office software proficiency and HIPAA-compliant handling are essential.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Greet and register patients and schedule visits.
• Check in patients, capture demographics, PCP, eligibility.
• Collect copays and handle cash with PCI compliance.
• Route calls and messages, assist with referrals and scheduling.
• Support clinic operations and track KPIs.

Skills

Customer service

Communication skills

Organization

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Optum in Las Vegas, NV seeks a Senior Patient Care Coordinator to greet, register and assist patients with scheduling and frontline service. You will also handle copays, maintain records, and support clinical staff to ensure smooth patient flow.

Open 24/7 clinic hours with varied shifts; travel to other locations for audits/trainings; strong communication, office software proficiency and HIPAA-compliant handling are essential.