Patient Care Navigator: Care Coordination & Access

HonorHealth; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

HonorHealth is seeking a compassionate patient services coordinator to guide patients through a comprehensive care plan from diagnosis to treatment and follow-up. The role acts as a resource for patients, families, and caregivers, coordinating care and scheduling across primary care, specialists, and facilities.

The position emphasizes timely access to quality health and psychosocial care, with focus on education, resource referrals, and efficient communication with care teams in a day shift.

Qualifications

• High School Diploma or GED required.
• Experience coordinating care plans and scheduling beneficial.
• Ability to educate patients and families about resources and plans.

Responsibilities

• Expedites, initiates, participates, completes, tracks and updates the patient's plan of care.
• Schedules appointments; coordinates referrals with physicians and facilities; follows up on care.
• Maintains patient data and supports insurance verification and outreach to patients.

Skills

Communication skills

Empathy

Care coordination

Education

High School Diploma or GED

Job description

HonorHealth is seeking a compassionate patient services coordinator to guide patients through a comprehensive care plan from diagnosis to treatment and follow-up. The role acts as a resource for patients, families, and caregivers, coordinating care and scheduling across primary care, specialists, and facilities.

The position emphasizes timely access to quality health and psychosocial care, with focus on education, resource referrals, and efficient communication with care teams in a day shift.