Patient Care Navigator II — Access & Outreach

Community Healthcare Network, Inc; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Healthcare Network, Inc is seeking a Patient Navigator to support the Care Management team. You will assist with service provision, locate and roster patients, link to care, provide appointment reminders, and maintain case records in the EMR.

The role requires patient education on health conditions, scheduling, and coordination of services, ensuring retention in primary care through direct patient interactions.

Qualifications

• High School Diploma or GED required.
• Two years office and/or related experience preferred.

Responsibilities

• Assist the Care Manager in providing services for the caseload.
• Locate patients assigned to the team and update roster information.
• Educate patients on health conditions and provide appointment reminders.
• Maintain the case records and scan documents into the EMR.
• Schedule appointments and participate in care conferencing.
• Escort patients to appointments and deliver direct patient services.

Education

High School Diploma or GED

Job description

Community Healthcare Network, Inc is seeking a Patient Navigator to support the Care Management team. You will assist with service provision, locate and roster patients, link to care, provide appointment reminders, and maintain case records in the EMR.

The role requires patient education on health conditions, scheduling, and coordination of services, ensuring retention in primary care through direct patient interactions.