Patient Care Liaison & Care Coordination Specialist

Circle-the-Cit; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Circle-the-Cit in Phoenix seeks a Health Unit Coordinator to serve as a vital link between patients and staff. Under the RN Program Manager, you will manage patient records, coordinate appointments, and facilitate communication among physicians, nursing staff, patients, and community partners.

This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Qualifications

• Prior experience as a Health Unit Coordinator or related administrative role in a healthcare setting preferred.
• Familiarity with basic medical terminology and knowledge of HIPAA regulations.
• Exceptional communication skills and strong attention to detail.
• Strong organizational and problem-solving skills, with the ability to multi-task and prioritize in a fast-paced environment.
• Comfortable with the use of electronic health records and other healthcare-related software, as well as Microsoft Office.
• Ability to work as part of a team and promote a positive and professional work environment.
• Must be at least 21 years of age.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Manage and maintain patient records in an organized and confidential manner.
• Create in-house appointments for all patients upon admission.
• Handle and direct phone calls and other communications in a timely and professional way.
• Receive and distribute messages and results from laboratory and radiology departments.
• Liaise between healthcare professionals and other team members to coordinate care.
• Create and follow up on referrals to ensure patient appointments are received.
• Schedule and coordinate appointments and procedures, informing patients accordingly.
• Coordinate transportation calendar and schedules for the Medical Van Driver.

Skills

Communication

Teamwork

Multitasking

Attention to detail

Bilingual Spanish/English

Organizational skills

Education

High school diploma or equivalency

Tools

Electronic health records (EHR)

Microsoft Office

Job description

Circle-the-Cit in Phoenix seeks a Health Unit Coordinator to serve as a vital link between patients and staff. Under the RN Program Manager, you will manage patient records, coordinate appointments, and facilitate communication among physicians, nursing staff, patients, and community partners.

This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.