Patient Care Coordination Specialist

Circle the City; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Circle the City is seeking a Health Unit Coordinator to support the Downtown Medical Respite Center in Phoenix, AZ. You will act as the vital liaison between patients and staff, manage medical records, and coordinate appointments and referrals to ensure smooth, coordinated care.

The role requires strong communication, HIPAA knowledge, and proficiency with EMR and Microsoft Office. You will contribute to efficient discharge planning and daily reporting while maintaining confidentiality and a

Qualifications

• Prior experience as a Health Unit Coordinator or related administrative role preferred.
• Familiarity with basic medical terminology and HIPAA regulations.
• Exceptional communication skills and strong attention to detail.
• High school diploma; bilingual Spanish/English preferred; must be at least 21.

Responsibilities

• Manage and maintain patient records in an organized and confidential manner.
• Create in-house appointments for all patients upon admission.
• Handle and direct phone calls and other communications in a timely and professional way.
• Receive and distribute messages and results from laboratory and radiology departments.
• Liaise between healthcare professionals and other team members to facilitate coordination of care.
• Create and follow up on referrals to ensure patient appointments are received.
• Process and complete any needed prior authorizations via insurance companies.
• Schedule and coordinate appointments and procedures, informing patients accordingly.
• Manage transportation calendar and schedule for the Medical Van Driver.
• Aid in discharge paperwork coordination and update EMR upon discharge.
• Prepare and distribute daily and monthly reports.
• Maintain and organize supplies and equipment.
• Ensure unit compliance with regulations and guidelines.
• Provide general administrative support (filing, data entry, record-keeping).

Skills

Communication skills

HIPAA knowledge

EHR proficiency

Microsoft Office

Education

High school diploma

Tools

Electronic Health Records

Microsoft Office

Job description

Circle the City is seeking a Health Unit Coordinator to support the Downtown Medical Respite Center in Phoenix, AZ. You will act as the vital liaison between patients and staff, manage medical records, and coordinate appointments and referrals to ensure smooth, coordinated care.

The role requires strong communication, HIPAA knowledge, and proficiency with EMR and Microsoft Office. You will contribute to efficient discharge planning and daily reporting while maintaining confidentiality and a