Community Health Navigator & Care Access Specialist

Circle the City; Phoenix (AZ); On-site; USD 46,000 - 52,000; Full time

Job summary

Circle the City in Phoenix, AZ seeks a Patient Navigator to work with the Integrated Health Care team to address social determinants of health and improve access to care. The navigator helps schedule appointments, coordinate transportation, housing, and connect to community resources.

You will advocate for patients, document progress in EMR, and participate in outreach and team meetings. Bilingual Spanish preferred; strong communication and problem-solving are valued.

Qualifications

• Must be 21 years of age.
• High school diploma or GED required.
• Spanish speaking preferred.
• Strong interpersonal and communication skills.
• Ability to work with culturally diverse, chronically homeless, and medically needy individuals.
• Demonstrates problem-solving, organizational and time management skills.
• Must possess and maintain a valid Arizona driver’s license.
• Requires a current Arizona Department of Safety Clearance Card.
• Basic Life Support (BLS) Certification.

Responsibilities

• Refers and connects the patient to unmet social determinants of health such as healthcare, shelter, housing, sources of income, community mental health/substance use treatment, and other supports as applicable.
• Assesses for eligibility of DES benefits and coordinates benefits enrollment through follow-up with uninsured patients to ensure timely referral to DES and/or other community eligibility service providers.
• Assists patients in understanding care plans and instructions; documents activities, progress toward care plans, and addresses barriers to care in an effective manner while strictly adhering to the policies and procedures in place.
• Provides education and support to patients with chronic health concerns.
• Provides individualized care coordination and Patient Navigation as identified.
• Consults with the care team to eliminate barriers to the efficient delivery of clinic care and patient services.
• Participates in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.

Skills

Interpersonal skills

Spanish language

Oral and written communication

Critical thinking

Time management

Education

High School Diploma or GED

Job description

Circle the City in Phoenix, AZ seeks a Patient Navigator to work with the Integrated Health Care team to address social determinants of health and improve access to care. The navigator helps schedule appointments, coordinate transportation, housing, and connect to community resources.

You will advocate for patients, document progress in EMR, and participate in outreach and team meetings. Bilingual Spanish preferred; strong communication and problem-solving are valued.