Patient Care Liaison & Health Unit Coordinator

Valleywise Health; Phoenix (AZ); On-site; USD 23,000 - 34,000; Full time

Job summary

Valleywise Health in Phoenix, AZ is seeking a Health Unit Coordinator under the direction of the Nurse Manager to act as a liaison between patients and staff on the unit and clinic settings. You will perform diversified secretarial duties, track consults and patient movement, answer phones, prepare projects, and support clinical staff while maintaining professional, culturally competent communication.

Excellent English communication and time management are essential; NAHUC certification is

Qualifications

• Prefers a high school diploma or GED.
• Completed health unit coordinator/secretary program or 1 year of related healthcare experience.
• NAHUC certification is preferred.
• Must read, write and speak English fluently.
• Proficient in medical terminology and EMR knowledge is helpful.
• Strong computer skills and Microsoft Office proficiency.

Responsibilities

• Act as a liaison between patients and staff on the unit and clinic settings.
• Serve as receptionist on patient floors and in the clinic, maintaining a pleasant and professional demeanor.
• Perform diversified secretarial duties including typing, filing, data input, answering phones, ordering supplies, and preparing special projects.
• Provide support to clinical staff by tracking consults, stat orders, and patient movement throughout the system.
• Incorporate the organization's vision, values, mission, and behavioral standards into daily performance.

Skills

Communication skills

Medical terminology

Computer proficiency

Time management

English proficiency

Cultural competence

EMR knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Valleywise Health in Phoenix, AZ is seeking a Health Unit Coordinator under the direction of the Nurse Manager to act as a liaison between patients and staff on the unit and clinic settings. You will perform diversified secretarial duties, track consults and patient movement, answer phones, prepare projects, and support clinical staff while maintaining professional, culturally competent communication.

Excellent English communication and time management are essential; NAHUC certification is