Patient Care & Front Office Specialist

Fast Pace Health; Spindale (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and ensure a welcoming, patient-centered environment. You will greet and register patients, handle insurance information, and maintain records with accuracy while supporting back-office tasks as needed.

The role emphasizes exceptional customer service, familiarity with MS Office, and the ability to adapt during busy periods. CPR certification and a high school diploma are required.

Qualifications

• Level 1: High School Diploma or its equivalent with a current CPR license and at least 1 year of customer experience.
• Level 2/3: High School Diploma or its equivalent with a current CPR license and 3 years’ experience in billing and coding and intermediate computer skills, including typing 70-100 words per minute, knowledge of Microsoft Office including Word and Excel.
• Administration duties and cross-training across back-office tasks may be required.

Responsibilities

• Greet, register, and discharge patients with high customer service.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Maintain knowledge of insurance plans, co-pays, deductibles, and coverage.
• Coordinate medical records as needed and assist with back-office duties.

Skills

Customer service

Reception

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Outlook

MS Word

Typing 70-100 wpm

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and ensure a welcoming, patient-centered environment. You will greet and register patients, handle insurance information, and maintain records with accuracy while supporting back-office tasks as needed.

The role emphasizes exceptional customer service, familiarity with MS Office, and the ability to adapt during busy periods. CPR certification and a high school diploma are required.