Patient Care & Front Desk Coordinator

Fast Pace Health; Hartford City (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exceptional customer service under supervision of a Nurse Practitioner or Physician Assistant. You will manage patient registration, insurance verification, and front-office duties, while maintaining a welcoming, efficient patient flow.

The role emphasizes cross-training, compliance training, and collaboration with clinic staff to ensure accurate records and a positive patient experience in a fast-paced

Qualifications

• High School Diploma or its equivalent with a CPR license required.
• Experience in a medical office or customer service preferred.
• Ability to handle high patient volume with professionalism.

Responsibilities

• Greet, register, and discharge patients with high-level customer service.
• Cross-train and assist back-office duties within scope of practice.
• Collect and input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Maintain knowledge of medical insurance plans, co-pays, deductibles, and coverage limits.
• Coordinate medical records and assist in records process for continuity of care.
• Support new employee training and onboarding activities.

Skills

Customer service

Typing 70–100 wpm

PC skills

MS Outlook

MS Word

Education

High School Diploma or its equivalent

CPR license

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support and exceptional customer service under supervision of a Nurse Practitioner or Physician Assistant. You will manage patient registration, insurance verification, and front-office duties, while maintaining a welcoming, efficient patient flow.

The role emphasizes cross-training, compliance training, and collaboration with clinic staff to ensure accurate records and a positive patient experience in a fast-paced