Patient Care Front Office Coordinator – Primary Care

University of Maryland Medical System Corporation; Annapolis (MD); On-site; USD 36,000 - 52,000; Full time

Job summary

The University of Maryland Medical System Corporation is seeking an Administrative Assistant to support clinical operations at our Annapolis area facility. Under general supervision, you will handle scheduling, registration, telephone management, and patient communications to ensure smooth visits.

Responsibilities include verifying patient demographics and insurance, processing payments, maintaining calendars, and coordinating with health care teams to keep patient flow efficient.

Qualifications

• 1 year of customer service experience is required.
• 1 year of front-desk experience preferred.
• Experience in a healthcare environment is preferred.
• Certification in scheduling/registration is preferred.

Responsibilities

• Receives and screens visitors and telephone calls.
• Provides general information in person and on the telephone.
• Calls patients to verify appointments.
• Verifies patient demographics and insurance prior to visits.
• Performs data entry of patient information.
• Registers patients at each visit and collects complete records.
• Manages appointment calendars and referrals in a timely manner.
• Processes patient payments including co-pays and balances.
• Prepares examination rooms and maintains cleanliness between patients.

Skills

Customer service

Front desk

Scheduling

Registration

Telephone management

Data entry

Interpersonal skills

Education

High School Diploma or GED

Certification in scheduling and registration

Job description

The University of Maryland Medical System Corporation is seeking an Administrative Assistant to support clinical operations at our Annapolis area facility. Under general supervision, you will handle scheduling, registration, telephone management, and patient communications to ensure smooth visits.

Responsibilities include verifying patient demographics and insurance, processing payments, maintaining calendars, and coordinating with health care teams to keep patient flow efficient.