Healthcare Front Desk & Scheduling Coordinator

University of Maryland Medical System Corporation; Brandywine (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Pay range: $17.68–$24.76 per hour

Job summary

University of Maryland Medical System Corporation in Brandywine, MD, seeks a frontline Medical Office Clerk to support clinical operations with patient registration, scheduling and payment processing. Under moderate supervision, you will handle customer service, telephone management, and ensure complete patient data capture.

Responsibilities include screening visitors, verifying demographics and insurance, scheduling, processing referrals, maintaining charts, and delivering excellent service

Qualifications

• High School Diploma or GED required.
• 1 year customer service experience required; 1 year front-desk experience preferred.
• Healthcare environment experience preferred.

Responsibilities

• Receives and screens visitors and telephone calls.
• Verifies patient demographic and insurance information prior to visit.
• Registers patients and collects demographic and insurance data.
• Schedules physicians and maintains appointment calendars.
• Processes referrals and notifies clinical staff of patient arrival.
• Maintains medical records per protocols.

Skills

Customer service

Phone handling

Scheduling

Registration

Data entry

Insurance verification

Education

High School Diploma or GED

Job description

University of Maryland Medical System Corporation in Brandywine, MD, seeks a frontline Medical Office Clerk to support clinical operations with patient registration, scheduling and payment processing. Under moderate supervision, you will handle customer service, telephone management, and ensure complete patient data capture.

Responsibilities include screening visitors, verifying demographics and insurance, scheduling, processing referrals, maintaining charts, and delivering excellent service