Healthcare Scheduler — Front Office & Patient Coordination

Talentify; Annapolis (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Maryland Oncology Hematology is hiring at our Annapolis area clinics to support a fast-paced front office. The role involves answering calls, scheduling patients, processing insurance authorizations in the EMR, and collecting co-pays while ensuring patient confidentiality and smooth office operations.

The ideal candidate has a high school diploma, excellent communication skills, and proficiency with Microsoft Office. Experience in medical offices is a plus.

Qualifications

• High school diploma or equivalent required.
• 0–3 years of experience in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Must have excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, referrals, and returning patients in the computer system per guidelines.
• Obtains and enters insurance authorizations and referrals in EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Maintains scheduling template and coordinates physician meetings and call coverage.
• Gathers information and assists patients with financial counseling as needed.

Skills

Customer service

Phone etiquette

Microsoft Office

Medical terminology

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Maryland Oncology Hematology is hiring at our Annapolis area clinics to support a fast-paced front office. The role involves answering calls, scheduling patients, processing insurance authorizations in the EMR, and collecting co-pays while ensuring patient confidentiality and smooth office operations.

The ideal candidate has a high school diploma, excellent communication skills, and proficiency with Microsoft Office. Experience in medical offices is a plus.