Patient Care Front Office Coordinator — Growth & Benefits

Discover Vision; Kansas City (MO); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health and Dental insurance

401(k) retirement plan with employer

Paid Time Off (PTO)

Ongoing training

Collaborative work environment

Résumé du poste

Discover Vision Centers is seeking a Front Office Patient Coordinator to greet patients, collect demographics and insurance information, verify coverage, schedule appointments, and manage records. The role emphasizes accuracy, confidentiality, and excellent customer service in a busy eye care setting.

The ideal candidate will have strong communication skills, be proficient with basic computer tasks, and work well with physicians and staff to ensure smooth clinic operations.

Qualifications

• Strong communication and organizational skills.
• Excellent customer service and patient rapport.
• Basic computer proficiency and accurate data entry skills.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Previous experience verifying insurance preferred.
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients.

Responsabilités

• Greet and check in/out patients in a professional, courteous manner.
• Accurately collect patient demographic, insurance, and billing information.
• Verify insurance coverage, obtain authorizations, and file insurance claims.
• Schedule patient appointments and manage medical records.
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable.
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations.
• Assist with opening and closing the clinic, ensuring readiness for daily operations.
• Collaborate with physicians, management, and staff to support efficient clinic flow.

Connaissances

Communication skills

Organizational skills

Customer service

Data entry

HIPAA compliance

Insurance verification

Team oriented

Description du poste

Discover Vision Centers is seeking a Front Office Patient Coordinator to greet patients, collect demographics and insurance information, verify coverage, schedule appointments, and manage records. The role emphasizes accuracy, confidentiality, and excellent customer service in a busy eye care setting.

The ideal candidate will have strong communication skills, be proficient with basic computer tasks, and work well with physicians and staff to ensure smooth clinic operations.