Patient Care Coordinator — Front Desk Pro with Growth & Equity

Total-Vision-5; Long Beach (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Total Vision LLC is seeking a conscientious front desk associate to greet patients, manage check-in, handle scheduling, and process insurance verifications. The role involves auditing claims where needed, scanning documents into the EHR, and coordinating recall and appointment reminders.

Multitasking in a busy optometry setting is essential, with bilingual English/Spanish skills valued. Experience in ophthalmic/medical offices is a plus, and the candidate should be adaptable, organized, and able

Qualifications

• Strong communication skills, both oral and written.
• Bilingual in English and Spanish is a plus.
• Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

• Greet patients warmly and manage check-in procedures.
• Handle administrative duties: phones, scheduling, messaging, and faxes.
• Verify insurance eligibility and audit insurance claims as needed.
• Scan and enter documents into the EHR system.
• Confirm next-day appointments and reschedule no-shows.

Skills

Communication

Bilingual (EN/ES)

multitasking

Education

High school diploma/GED

Tools

EHR software

Job description

Total Vision LLC is seeking a conscientious front desk associate to greet patients, manage check-in, handle scheduling, and process insurance verifications. The role involves auditing claims where needed, scanning documents into the EHR, and coordinating recall and appointment reminders.

Multitasking in a busy optometry setting is essential, with bilingual English/Spanish skills valued. Experience in ophthalmic/medical offices is a plus, and the candidate should be adaptable, organized, and able