Front Office Patient Coordinator — Growth & Benefits

DVC MSO LLC; Independence (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Dental insurance

401(k) retirement plan with employer "

Paid Time Off (PTO)

Ongoing training

Supportive, collaborative work環境

Job summary

Discover Vision Centers is hiring a Front Office Patient Coordinator to be the first point of contact for patients, ensuring a smooth, welcoming, and professional experience in a fast-paced eye care clinic.

You will greet patients, collect demographic and insurance information, verify coverage, schedule appointments, handle billing interactions, and support daily clinic operations while maintaining HIPAA compliance.

Qualifications

• Strong communication and organizational skills.
• Excellent customer service and patient rapport.
• Basic computer proficiency and accurate data entry.
• Ability to maintain confidentiality and HIPAA regulations.
• Previous experience verifying insurance preferred.
• Team-oriented mindset and collaboration with staff.

Responsibilities

• Greet and check in/out patients in a professional, courteous manner
• Accurately collect patient demographic, insurance, and billing information
• Verify insurance coverage, obtain authorizations, and file insurance claims
• Schedule patient appointments and manage medical records
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
• Perform accurate data entry and maintain confidentiality in HIPAA regulations
• Assist with opening and closing the clinic, ensuring readiness for daily operations
• Collaborate with physicians, management, and staff to support efficient clinic flow

Skills

Communication

Organization

Customer service

Data entry

HIPAA compliance

Insurance verification

Team player

Job description

Discover Vision Centers is hiring a Front Office Patient Coordinator to be the first point of contact for patients, ensuring a smooth, welcoming, and professional experience in a fast-paced eye care clinic.

You will greet patients, collect demographic and insurance information, verify coverage, schedule appointments, handle billing interactions, and support daily clinic operations while maintaining HIPAA compliance.