Patient Care Front Desk Specialist - Scheduling

The-Pain-Center-of-Arizona; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Prismhr Hire seeks an organized, friendly front desk receptionist for a busy pain practice in Tucson, AZ. You will be the first point of contact for patients and visitors, ensuring a welcoming experience and smooth front office operations.

Responsibilities include greeting patients, scheduling appointments, collecting paperwork and co-pays, and coordinating with clinicians and staff. A professional appearance, strong communication, and HIPAA awareness are essential.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in medical front office or reception is preferred.
• Ability to multitask in a fast-paced environment.
• Knowledge of HIPAA and patient confidentiality expectations.

Responsibilities

• Greet patients and visitors in a courteous, professional manner
• Provide accurate information as appropriate
• Schedule, confirm, and update patient appointments
• Check patients in and out, verify demographic and insurance information, and collect required paperwork and co-pays/co-insurance
• Maintain a clean, organized, and welcoming front desk area
• Support patient registration, intake, and documentation processes
• Coordinate with clinical and administrative team members to support daily operations
• Handle sensitive information with discretion and maintain confidentiality at all times
• Assist with scanning, filing, faxing, and other administrative tasks as needed
• Provide excellent customer service and help address patient questions or concerns

Skills

Communication

Interpersonal skills

Multitasking

Organization

Computer skills

HIPAA compliance

Customer service

Front desk experience

Teamwork

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic scheduling systems

Electronic Medical Records (EMR)

Computer and phone systems

Job description

Prismhr Hire seeks an organized, friendly front desk receptionist for a busy pain practice in Tucson, AZ. You will be the first point of contact for patients and visitors, ensuring a welcoming experience and smooth front office operations.

Responsibilities include greeting patients, scheduling appointments, collecting paperwork and co-pays, and coordinating with clinicians and staff. A professional appearance, strong communication, and HIPAA awareness are essential.