Dental Front Desk Pro: Patient Experience & Scheduling

PDS Health; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health in Tucson, AZ seeks a friendly Receptionist to greet patients, answer phones, and support daily front-office operations. You will help schedule appointments, post payments, and ensure accurate patient registration, while maintaining confidential records and a welcoming environment.

The role emphasizes delivering a perfect patient experience and collaborating with clinicians and administrative staff to keep the office running smoothly in a busy dental practice.

Qualifications

• Knowledge of office practices and patient insurances.
• Excellent communication both on the phone and in person.
• Ability to manage time and stay organized in a fast-paced dental office.

Responsibilities

• Greet patients and guests warmly and professionally.
• Schedule appointments to optimize the daily workflow.
• Handle calls promptly and ensure timely response to messages.
• Post payments to patient accounts and verify accuracy of registrations.
• Assist with patient check-in/check-out and maintain patient confidentiality.
• Participate in team meetings and uphold PPE and patient experience standards.
• Support front office tasks and ensure compliance with company policies.
• Be a patient advocate and communicate effectively with back office staff.

Skills

Office practices

Phone etiquette

Interpersonal skills

Written communication

Confidentiality

Time management

Education

High School Diploma or GED

Tools

Practice management system

Job description

PDS Health in Tucson, AZ seeks a friendly Receptionist to greet patients, answer phones, and support daily front-office operations. You will help schedule appointments, post payments, and ensure accurate patient registration, while maintaining confidential records and a welcoming environment.

The role emphasizes delivering a perfect patient experience and collaborating with clinicians and administrative staff to keep the office running smoothly in a busy dental practice.