Behavioral Health Front Desk Specialist

Consolidated Human Resources, LLC; Hackensack (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Prismhr Hire is seeking a Front Desk Receptionist to welcome clients, manage scheduling, collect demographics and insurance information, and support daily administrative tasks in a behavioral health setting.

The role emphasizes confidentiality, patient empathy, and professional communication within a multi-location practice and HIPAA compliance. Training on the practice management system will be provided, with emphasis on accuracy and timely follow-up.

Qualifications

• Experience working at a medical or behavioral health front desk.
• Strong communication skills and empathy when interacting with clients.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Answer incoming client calls and provide timely updates.
• Guide new clients through intake and scheduling process.
• Schedule, reschedule, and cancel appointments in the practice management/EHR system.

Skills

Front desk experience

Communication

Multitasking

Organization

Confidentiality

Empathy

Professionalism

Tools

AdvancedMD

Microsoft Teams

Outlook

Job description

Prismhr Hire is seeking a Front Desk Receptionist to welcome clients, manage scheduling, collect demographics and insurance information, and support daily administrative tasks in a behavioral health setting.

The role emphasizes confidentiality, patient empathy, and professional communication within a multi-location practice and HIPAA compliance. Training on the practice management system will be provided, with emphasis on accuracy and timely follow-up.