OBGYN Front Desk & Patient Scheduling Specialist

InterMed, P.A.; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

InterMed, P.A. in Portland, ME is seeking a friendly front desk receptionist to be the first contact for patients.

You will check in and check out, schedule follow-up and ancillary appointments, collect payments, and maintain accurate patient records using our EMR system. Responsibilities include greeting patients, verifying demographics and insurance, handling co-pays, balancing the cash drawer, and coordinating with billing and clinical staff while upholding HIPAA standards and InterMed

Qualifications

• Experience in customer-facing roles serving patients or clients.
• Familiarity with HIPAA and patient confidentiality requirements.
• Ability to verify demographic and insurance information accurately.
• Proficient with Windows-based applications and data entry.
• Strong communication and multitasking in a busy front-desk environment.

Responsibilities

• Greet patients and check them in/out with courtesy.
• Collect payments and document transactions accurately.
• Update patient demographics and insurance information.
• Balance cash drawer and monitor credit card batches.
• Coordinate with billing for issue resolution and with clinical staff on arrival.

Skills

Customer service

Multitasking

Communication

Data entry

HIPAA compliance

Team player

Typing

Education

High School diploma

Tools

EMR software

Windows

Credit card processing

Job description

InterMed, P.A. in Portland, ME is seeking a friendly front desk receptionist to be the first contact for patients.

You will check in and check out, schedule follow-up and ancillary appointments, collect payments, and maintain accurate patient records using our EMR system. Responsibilities include greeting patients, verifying demographics and insurance, handling co-pays, balancing the cash drawer, and coordinating with billing and clinical staff while upholding HIPAA standards and InterMed