Dermatology Front Desk & Scheduling Specialist

InterMed; Massachusetts; On-site; USD 21,000 - 30,000; Full time

Job summary

InterMed in Massachusetts seeks a friendly front desk receptionist to greet patients, manage check-in/check-out, and coordinate scheduling for follow-up and ancillary visits. This role handles patient payments, insurance updates, and accurate recordkeeping in a HIPAA-compliant environment.

The ideal candidate provides excellent customer service, communicates effectively with patients and staff, and thrives in a busy clinic setting while using an EMR system to coordinate appointments and

Qualifications

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to work independently and in a busy environment.
• Accurate typing and data entry skills.
• Familiar with HIPAA and patient confidentiality.
• Experience with EMR and scheduling systems is a plus.

Responsibilities

• Greet incoming patients and handle check-in/check-out.
• Schedule follow-up and ancillary appointments.
• Accept patient payments and document transactions.
• Update patient records and insurance information.
• Maintain confidentiality per HIPAA and InterMed policies.
• Assist billing office with issue resolution.

Skills

Customer service

Communication

Typing

Data entry

Multitasking

Confidentiality

Education

High School diploma or equivalent

Tools

Windows applications

EMR system

Job description

InterMed in Massachusetts seeks a friendly front desk receptionist to greet patients, manage check-in/check-out, and coordinate scheduling for follow-up and ancillary visits. This role handles patient payments, insurance updates, and accurate recordkeeping in a HIPAA-compliant environment.

The ideal candidate provides excellent customer service, communicates effectively with patients and staff, and thrives in a busy clinic setting while using an EMR system to coordinate appointments and