Patient Access & Front Desk Specialist

Non; Timonium (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO

Holidays (Unpaid)

401k with employer match

Job summary

Non is seeking a Front Desk Representative to manage patient check-in/check-out, registration, and data entry in the EMR system. You will collect payments, assist with patient portal setup, and coordinate follow-up appointments while delivering exceptional service.

The role requires strong communication, organization, and the ability to multitask in a fast-paced medical office environment. A flexible schedule and basic computer skills are essential.

Qualifications

• High School Diploma or equivalent.
• Knowledge of Internet and Microsoft Office software (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, coworkers and the public.
• Flexible schedule; able to multi task and prioritize.
• Must demonstrate confidentiality under HIPAA rules and regulations.
• Experience in medical office environment preferred.

Responsibilities

• Greet and assist patients at check-in/check-out and register them in EMR.
• Collect payments including co-pays and deductibles and reconcile daily money.
• Assist patients with EMR tasks and Phreesia tablets; obtain patient emails for portal setup.
• Schedule follow-up appointments in line with insurance guidelines.
• Maintain waiting area cleanliness and organize paperwork.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Problem solving

Attention to detail

Organization

Flexibility

Education

High School Diploma

Associates Degree

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Internet

Job description

Non is seeking a Front Desk Representative to manage patient check-in/check-out, registration, and data entry in the EMR system. You will collect payments, assist with patient portal setup, and coordinate follow-up appointments while delivering exceptional service.

The role requires strong communication, organization, and the ability to multitask in a fast-paced medical office environment. A flexible schedule and basic computer skills are essential.