Front Desk Medical Receptionist – Patient Access

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

St. Joseph's Health is seeking a full-time receptionist to support daily office operations and deliver high-quality patient care. The role involves scheduling with providers, pre-registration, and handling in/out patient flow in a busy healthcare setting.

You will answer calls, process payments, maintain confidentiality, and coordinate communications with management to meet service standards.

Qualifications

• High school diploma or equivalent; business school or formal secretarial training a plus.
• One to two years of experience preferred.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Pre-registration.
• Review schedules based on provider preference lists and update appropriately.
• Meet performance criteria and work with staff and management.
• Answers the telephone and routes calls to proper person; records messages.
• Scanning and faxing documentation; confirmation phone calls.
• Collect co pay/balances due for each patient; check in/out patients.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Secretarial training

Tools

PC knowledge

Office software

Job description

St. Joseph's Health is seeking a full-time receptionist to support daily office operations and deliver high-quality patient care. The role involves scheduling with providers, pre-registration, and handling in/out patient flow in a busy healthcare setting.

You will answer calls, process payments, maintain confidentiality, and coordinate communications with management to meet service standards.