Patient Concierge & Scheduling Specialist

St. Joseph's Health; Clifton (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Joseph's Health is seeking a courteous front-desk associate to greet patients and visitors on arrival, verify destinations, and confirm IDs, prescriptions, and insurance information.

You will schedule and process check-ins following established guidelines and assist with exam preparation, including dispensing oral contrast when needed. You will answer department calls, screen inquiries, and direct them to appropriate staff to ensure smooth patient flow and accurate information across the

Responsibilities

• Greet patients and visitors at arrival and verify destination.
• Schedule and process patient check-in, confirming patient identification, prescriptions, and insurance information.
• Assist with examination preparation per guidelines, including dispensing oral contrast when needed.
• Answer incoming department calls, screening and directing them accordingly.

Job description

St. Joseph's Health is seeking a courteous front-desk associate to greet patients and visitors on arrival, verify destinations, and confirm IDs, prescriptions, and insurance information.

You will schedule and process check-ins following established guidelines and assist with exam preparation, including dispensing oral contrast when needed. You will answer department calls, screen inquiries, and direct them to appropriate staff to ensure smooth patient flow and accurate information across the