Patient Care Front Desk Specialist

Stillwater Medical Group; Stillwater (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Retirement Program

Time Away From Work

Tuition Reimbursement

Employee Assistance Program

Onsite Clinic

Job summary

Stillwater Medical Group is seeking a Medical Receptionist to join our Primary Care Frontline team in Stillwater, MN. In this role you will handle incoming calls, support patients and employer groups, and help maintain a smooth front desk operation.

The position features a Monday through Friday day shift with occasional Saturdays. Candidates should have at least six months' experience, strong communication skills, and proficiency with common office equipment.

Qualifications

• At least 6 months related experience.
• Accurate computer and keyboarding skills.
• Knowledge of age-related growth and development principles to provide appropriate service and ensure patient safety.
• Proficient operation of telephone and headsets, PC, printer, photocopier and fax machine.

Responsibilities

• Answer and respond quickly to incoming calls from patients and employer groups.
• Meet department agent expectations and follow defined guidelines and processes.
• Support scheduling and provide information to patients as needed.

Skills

Verbal communication

Written communication

Customer service skills

Listening and telephone etiquette

Tools

Telephone system

Headsets

PC

Printer

Copier

Fax machine

Job description

Stillwater Medical Group is seeking a Medical Receptionist to join our Primary Care Frontline team in Stillwater, MN. In this role you will handle incoming calls, support patients and employer groups, and help maintain a smooth front desk operation.

The position features a Monday through Friday day shift with occasional Saturdays. Candidates should have at least six months' experience, strong communication skills, and proficiency with common office equipment.