Patient Care Front Desk Specialist

Comcap; Rhode Island; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

403(b)

Health insurance

Vision insurance

Dental insurance

Tuition reimbursement up to $1,000

Employee Assistance Program

Paid vacation, sick and personal days

Up to 13 paid holidays

Job summary

CCAP is seeking a dedicated front desk supervisor to oversee appointment bookings, coding of claims, and maintenance of patient demographics and medical records. The role ensures smooth patient flow and accurate billing while upholding high standards of customer service and professional telephone etiquette.

The position is full-time with evening shifts, requiring flexibility to work at multiple CCAP locations and occasional overtime as needed.

Qualifications

• 1 - 3 Years desk experience in a health setting.
• Knowledge of computer systems and programs.
• Knowledge of medical/dental terminology.
• Providing/maintaining all required immunizations and or vaccinations.
• Completion of all required background checks

Responsibilities

• Ensure the flow of front desk and patient flow.
• Answer multi phone lines.
• Good communication and management skills.
• Insure appropriate booking of Dental Appointments.
• Must possess professional telephone manners.
• Must maintain an organized work environment and manage multiple tasks at once.
• Be capable of working all stations of front desk, medical record.
• Keep inventory of supplies for front desk.
• Assure accurate recording of patient fees, collection of fees, coding and posting to the billing system.
• Communication skills for all levels of client, provider, colleague and outside contact interactions.
• Other duties as needed.

Skills

Front desk

Medical terminology

Computer systems

Customer service

Communication

Tools

EHR systems

Medical billing software

Job description

CCAP is seeking a dedicated front desk supervisor to oversee appointment bookings, coding of claims, and maintenance of patient demographics and medical records. The role ensures smooth patient flow and accurate billing while upholding high standards of customer service and professional telephone etiquette.

The position is full-time with evening shifts, requiring flexibility to work at multiple CCAP locations and occasional overtime as needed.