Patient Care Coordinator & Front Desk Champion

Fast Pace Health; Siler (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical

Dental

Vision

Work-Life balance

Job summary

Fast Pace Health seeks a Patient Care Specialist to support administrative tasks at the front desk under supervision of a Nurse Practitioner. You will greet and register patients, collect demographics and insurance details, and ensure a welcoming clinic environment.

The role emphasizes accurate data entry, knowledge of insurance processes, and strong customer service. Proficiency with MS Outlook/Word and teamwork during busy periods is essential.

Qualifications

• Level 1 requires a high school diploma or equivalent with CPR and 1 year of customer experience.
• Level 2/3 require CPR, high school diploma, and 3 years' experience in billing and coding with intermediate computer skills.
• Strong MS Office and typing skills are expected.

Responsibilities

• Greet, register, and discharge patients with outstanding customer service.
• Input patient demographics and financial information accurately.
• Verify and update patient insurance at registration.
• Explain co-pays, deductibles, and coverage; stay current with plans.
• Notify providers of patient arrival and manage patient flow.
• Maintain clean reception area and assist with office tasks.

Skills

Customer service

Front desk

Communication

Microsoft Outlook

Microsoft Word

Data entry

Phone etiquette

Teamwork

Education

High School Diploma or equivalent

CPR Certification

Tools

MS Outlook

MS Word

MS Office

Typing 70–100 wpm

Job description

Fast Pace Health seeks a Patient Care Specialist to support administrative tasks at the front desk under supervision of a Nurse Practitioner. You will greet and register patients, collect demographics and insurance details, and ensure a welcoming clinic environment.

The role emphasizes accurate data entry, knowledge of insurance processes, and strong customer service. Proficiency with MS Outlook/Word and teamwork during busy periods is essential.