Patient Care Front Desk Specialist

Methodist Le Bonheur Healthcare; Greendale (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support the ambulatory/clinic front desk functions. You will register patients in the EMR, answer phones, triage calls, collect payments, and assist patients with the patient portal.

The role requires high school education; preferred candidates have 1–3 years in medical offices, including insurance verifications and scheduling, with strong communication and organizational skills.

Qualifications

• High School Diploma or Equivalent required.
• Preferred: Insurance verifications or authorizations 1–3 years.
• Preferred: Physician office 1–3 years.
• Preferred: Scheduling 1–3 years.
• Licenses in Certifications: CMA/NHA credentials are preferred.

Responsibilities

• Registers and updates patient demographics and information.
• Schedules appointments and makes confirmation calls.
• Collects co-pays and insurance data for payment.
• Greet patients and visitors and respond to requests in person or by phone.
• Demonstrates initiative for self-development and professional competency.

Skills

Medical terminology

Coding knowledge

Scheduling & insurance

Independent judgment

Office software

Verbal & written communication

Multitasking

Stress management

Office equipment

Arithmetic

Customer service

Education

High School Diploma or Equivalent

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support the ambulatory/clinic front desk functions. You will register patients in the EMR, answer phones, triage calls, collect payments, and assist patients with the patient portal.

The role requires high school education; preferred candidates have 1–3 years in medical offices, including insurance verifications and scheduling, with strong communication and organizational skills.