Ambulatory Front Desk & Patient Care Coordinator

7400 MMG Specialists LLC; Portland (OR); On-site; USD 35,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will register patients, triage calls, schedule appointments and assist with patient portal access, while handling payments and coordinating with clinicians and management.

The role emphasizes patient- and family-centered care with emphasis on accuracy, confidentiality, and teamwork in a busy clinical setting.

Qualifications

• High School Diploma or Equivalent required.
• Preferred 1-3 years in insurance verifications or authorizations.
• Preferred 1-3 years in a physician office setting.
• Preferred scheduling experience 1-3 years.
• Basic medical terminology and knowledge of coding are beneficial.
• Ability to work with EMR, patient portal, and billing processes.

Responsibilities

• Answering the phone and triaging patient calls.
• Registering patients in the EMR and preparing chart contents.
• Collecting co-pays and insurance data to ensure proper payment.
• Greet patients and visitors and respond to requests in person or by phone.
• Maintain organized workflow and demonstrate professional development.

Skills

Front desk

Patient registration

Phone triage

Medical terminology

EMR knowledge

Billing & payments

Customer service

Multi-tasking

Communication

Education

High School Diploma or Equivalent

Insurance verifications or authorizations 1-3 years

Scheduling 1-3 years

Physician office experience 1-3 years

Tools

EMR software

Patient portal

Word processing

Spreadsheet software

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will register patients, triage calls, schedule appointments and assist with patient portal access, while handling payments and coordinating with clinicians and management.

The role emphasizes patient- and family-centered care with emphasis on accuracy, confidentiality, and teamwork in a busy clinical setting.